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Most Used Features among Our Customers!



Over the last few years, Microsoft has built excellent tooling around different technologies. Today, everything is available and achievable through the Azure Portal, which is great and helps to manage complex solutions. However, this brings in its own challenges when it comes to managing the distributed resources. You may need to master more than one tool to monitor your application.

Serverless360 has several significant features that help all the Azure users to manage & monitor the Azure resources under one roof.

In this article, we have listed the most used features of Severless360 by our customers from fortune 500 and, also get to know how you can use these features for the benefit of your business.

Composite Application

Problem: Most of the integration solutions built using Azure makes use of 5-6 different services like Azure Service Bus Queues, Topics, Logic Apps, Event Hubs, Relays, APIs, and so on. Managing this complex solution becomes a difficult task for the users because it is only possible to monitor the entities in the Azure portal and it doesn’t provide application-level visibility.

Solution: Serverless360 has a feature called Composite Application to overcome all these above challenges. It provides easy access for the end-users to view their applications without getting lost in the complex Azure Portal.

Composite Application has the following capabilities

  • Logically group all your siloed entities that participate in your business solution into a Serverless Composite Application.
  • Entities can be grouped from different Azure Resource Groups, Azure Subscriptions, and Azure Regions.
  • Composite Application Dashboard offers a comprehensive view of the current state of all entities that participate in a business solution.
  • Get immediate feedback on the status of entities based on the configured monitors.
Composite application in Serverless360

Business Activity Monitoring

Problem:  How many times do the business ask your team the question “Where is the message”? This could be an order, a product update, an event about some interesting change in a system and the business users are unsure where the transaction is up to or if there is a problem. This can be a heavy support burden on an IT department.

The delivery team will also work on a solution but most of the time the solution will be premature, since building an enterprise-grade tracking/monitoring solution requires enormous effort.

Solution: That’s the challenge that can be tackled in Serverless360 with the BAM feature. It provides a simplified business-focused view on what might be a complex underlying system or group of system interactions that execute to fulfill the business transaction. By using BAM, you can significantly simplify the ability to support these business transactions. You can make it easy for your support team to get to the issue quickly, you can recover from issues faster and you can even allow business users to participate in answering their own questions like “Where is my order”?

In Serverless360, we have developed Business Activity Monitoring as a Service module where we have handled the heavy lifting of a business process monitoring solution for cloud solutions. This allows you to focus on using the service and delivering value to the organization.

BAM solution covers the following 5 key areas

  • Track
  • Search
  • Reprocess
  • Monitor
  • Analyze
Business Activity Monitoring

Message Processing in Service Bus

Problem: One of the main challenges is dealing with Service Bus Queues/Topics in the Azure portal because there is no visibility of messages and the message processing capabilities of Service Bus Explorer is limited but the demands in real-time business would be more like to resubmit, repair and resubmit and purge along with governance and audit.  In some scenarios, there would also be requirements to resubmit the dead lettered messages to the same or another Service Bus Queue or Topic but there is no straight forward method in the Azure portal. 

Solution: It is now easily possible by using Serverless360 which offers much better message processing capabilities where you can View and process Active and Dead Lettered messages. Serverless360 also allows you to repair & resubmit, purge, filter, backup messages and to perform automated tasks on messages. 

Dead-Letter Message Processing

In Serverless360it is possible to repair and resubmit the messages where a copy of the message with updated content and properties will be submitted to the target Queue/Topic and the message in source dead-letter queue will not be deleted.   

Active Message Processing

Message processing capability in Serverless360 supports the processing of active messages in addition to processing dead letter messages. Execute queries to retrieve active messages from Queues/Topic in both ‘peek lock’ and ‘defer‘ mode. In addition, the service call will retrieve other information related to the message such as message-id, sequence number, size, label, error reason, enqueued time, expiry time, message details, and properties.

Resource Map

Problem: In a business scenario, developing an application in Azure involves using more than one resource. For Example: If your application includes Azure Functions, Logic Apps, Web Apps, etc, you get to manage them at the resource level in the Azure portal. But the main challenge would be grouping and management, also keeping track of the cost spent at different aspects is hard in the Azure portal.

Solution: To overcome this challenge Serverless 360 comes up with a feature called Resource Maps which helps to view all the resources under one roof and have a clear view of the cost spent on Azure resources. It also provides a logical view of the cloud resources and helps in managing those resources actively whenever it changes. Resource Map is a platform to govern Azure resources from different subscriptions in one place. 

Cost Visualisation at Application Level

Understanding the cost spent on Azure Services is critical, especially while opting for Serverless architecture but Resource Map makes it simple by providing the required clarity on the spending in your Azure subscription in fact across subscriptions.

Manage Azure resources

Service Map

Problem: By using Azure resources like Logic Apps, Service Bus, Functions, Event Grid, etc building an application has become a lot easier. the Azure portal provides you capabilities to manage them at the resource level. But what additionally required is managing them at the application level. Though these Azure resources can be grouped in a resource group, it doesn’t provide necessary visibility as an application.

Solution: We know that this problem can be solved by using Composite Application but Serverless360 also has another feature called Service Maps which gives us a better understanding of the relationships between the resources associated with a Composite Application.

Service Map will help users visualize how the resources in a composite application relate to each other. This servers as a physical representation of the architecture, the user can derive relationships between the resources that constitute the composite application. It provides a clean dashboard with a full application view and displays the state of each resource based on its monitoring configuration. Serverless360 allows you to create your own Service Maps.

Message Processing in Service Bus

Extensive Monitoring Support

Problem: Azure Monitor offers monitoring reports on individual Azure resources but the need is to get a consolidated report on an entire Azure application which is not possible and hence monitoring capabilities in the Azure portal is limited and it also doesn’t support a wide range of notification channels.

Solution: Serverless360 understands the problems faced by enterprises and offers an out-of-the-box monitoring solution that assists administrators to monitor the distributed Azure Services grouped in an integration solution. There are 4 main types of monitors that can be integrated with different notification channels like Slack, Teams, Webhook, etc. It also offers consolidated monitoring to keep the product team informed on the application status. 

Types of Monitors

Monitoring is essential to keep an eye on Serverless components to understand if they are functioning as expected. Monitors in Serverless360 can be configured to check multiple entities as a group.

  • Threshold Monitor: Monitor your entities when certain properties violate desired values for a specified period say a few seconds/minutes.
  • Status Monitor: Generate reports at specific times in a day representing the state of entities against the desired values.
  • Data Monitor: Configure to get notified on efficiency or reliability or consumption of the Azure entities by monitoring their extensive list of metrics.
  • Watch Monitor: Get notified in near real-time on the failure of associated Logic App or Azure Functions.


Serverless360 has out of the box capabilities like Composite Applications, Resource Maps, Service Maps, Message processing in Service Bus and offers extensive monitoring support. As discussed above, these are the top features of Serverless360 which help the users to manage and monitor Azure resources in a better way.

Also, You can take a look at our pillar page dedicated to Azure Monitoring to get better insights on the topic.

Author: serverless360

Serverless360 is a comprehensive tool to operate, manage and monitor Azure Serverless Services related to Enterprise Integration. The blogs published under Serverless360 account is a collective effort by the team members.