Towards the end of 2016, it all started with developing a simple platform to manage Microsoft Azure Service Bus namespaces. The then classic Azure portal had limited capabilities to manage Azure Messaging resources like Service Bus Queues and Topics. Paolo Salvatori developed and managed a community tool called Service Bus Explorer. We identified that there are some challenges or limitations in managing and monitoring Azure Messaging resources using the above two. Hence, we introduced a software-as-a-service – ServiceBus360.
With the adoption of this tool and the interest shown by our customers expecting the tool to support more Azure resources and especially in the Serverless computing space, we had to expand the capabilities and re-introduce as Serverless360.
Serverless360 is built to complement Azure portal.
Over the years, we have been adding more features, enhance existing features and introduce support to new resources. We were listening to our customers and the community to improve the product. As the application grew with more and more features and the usage increasing, we felt it is the right time to relook our product positioning and refresh the application in all aspects to scale, we are now launching the ever-better version of Serverless360 in preview.
New users will land in the new portal by default upon signing in, and the existing customers will continue using the current portal.
Capability to add more modules in the platform
As we added new features and capabilities, it became a bit complex to explore the features and make use of the application to its potential. Some users may not require certain features that can be separated out. Also, to bring more modularity in adding a completely new set of features that serve valuable purposes, we made some significant changes in the application architecture. Reorganizing features improves collaboration, ease of use, and logical separation. The all-new Serverless360 will now host the following modules –
- Business Applications – where you can logically group together various resources from Azure Subscriptions (same or multiple subscriptions) that represent a Line of Business (LoB) application in your application architecture.
- Business Activity Monitoring – a functional end-to-end business activity tracking and monitoring product for Cloud Scenarios, get full visibility of end-to-end business process flow across Azure resources.
- CloudDocs – generate extensive technical documentation on your Azure Subscription.
Indispensable Microsoft Azure support capabilities
Many businesses are reluctant to provide their L1 & L2 support team with necessary access to the Azure portal. Primarily, the access to the Azure portal is restricted to senior architects and consultants and the support team will manage the resources with any third party or community or custom-built tools. Always it is not possible to have the necessary toolset built and managed with these options.
Serverless360 – a support platform engineered for your Microsoft Azure Applications. Transform your Microsoft Azure support team activities with best in class features and solutions from a business perspective.
This version is mainly focused on improving the user experience of the existing features. Our UI/UX developers played a vital role to completely redesign the features. We have considered the following aspects while redesigning the features:
- Make the UI consistent across the features.
- Modern Look & Feel
- Address existing challenges and hear feedback from customers.
- With multiple iterations of UI prototyping, the UI has been redesigned.
Serverless360 is now designed to cater to businesses of all sizes – SMBs to Enterprises, but with simple to use experience and enhanced capabilities.
Composite Applications will be known as “Business Applications”
Business Application is a logical container to group Azure Services like Service Bus, Logic Apps, Event Hubs, Event Grid, Azure Function Apps, etc that constitutes a Line of Business Solution. These resources can be from different Azure Subscriptions, Regions, and Resource Groups.
Enhanced experience in Business Activity Monitoring
In the modern hybrid and cloud world, we found this area – Business Activity Monitoring (BAM) to be a common pain-point for integration customers and we wanted to develop a solution that would allow customers to get a business-like view across technical transactions implemented across multiple cloud services. We have regrouped and improved a set of capabilities to enhance the usage and experience.
New capabilities in CloudDocs
There are a range of tools available in the market that generates documentation or reports on your cloud usage. Over a period, it becomes cumbersome to generate and maintain the documents. Also, it becomes difficult to share such documents and handle their access to various stakeholders.
In 2020, we introduced CloudDocs in Preview and since than we have added considerable features. We will continue to invest in this module to address the customer needs.
Isn’t it necessary to have utmost clarity on Resource usage and their deployments, type, Configuration, SKU of these resources?
Serverless360 CloudDocs currently provide –
- Executive Level Summary
- Change Tracking and Comparison for Executive Level
- Compliance & Advisory guidelines
- Publishing the documentation in PDF format or online using Document360